Support

Need help or found a bug? Email support@pmcreativestudio.com and include your iPad model and iPadOS version.

How do I restore a purchase?

Open Options from the main menu and tap Restore Purchases. Use the same Apple ID you bought with.

Why does the app ask a math question?

It's a "grown-up" check before purchases and links out of the app, so kids can't buy anything by accident.

How much can I play for free?

Free play is 3 minutes a day. After that the critters head off for a nap until tomorrow. Unlock All (one purchase, no subscription) removes the limit and adds the high score list and Cat Snapshots.

What are Cat Snapshots, and where are the photos?

With Unlock All you can switch on Cat Snapshots in Options. The iPad's front camera then takes an occasional photo of your cat while you play. The photos stay on your iPad: open Snapshots on the main menu to see them, save one to your Photos library, or delete it. You can delete them all, or turn the feature off, in Options. If camera access is off, turn it on in the iPad's Settings under Swat Safari.

Can I change my cat's name or picture?

Yes. Tap your cat's badge on the main menu, or use Options, to edit the profile.

Refunds

Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.